Meet the Team

With 40 years of combined experience, Dorothy and Fernando bring a wealth of knowledge to any situation. Their goal is to provide support and guidance, whether you are an individual pet owner or an animal welfare organization seeking assistance.

Certified cat and dog trainer
  • Dot Baisly is the Executive Director for the International Association of Animal Behavior Consultants (IAABC). Dot also holds a master’s degree in Animal Behavior from Tufts University and is a certified dog behavior consultant (CDBC), certified cat behavior consultant (CCBC), and certified shelter behavior specialist (CSBS). Most recently she was the director of behavior for Northeast Animal Shelter where she built a behavior program and transformed the organization’s approach to behavior as a result of her leadership. Prior to this she was also the lead behavior staff at the SPCA of Westchester and then the Animal Rescue League of Boston.

    Dot also worked as a consultant for Paws With A Cause, working with service dogs and the clients they serve for over 10 years. She has been working in animal welfare, veterinary care and behavior for over 20 years, both in animal welfare and rescue organizations and as a private consultant. Dot has consulted with private clients since her initial certifications, working with owned cats and dogs on a regular basis.

    In her private practice, Dot specializes in working with dogs and cats exhibiting significant behavioral concerns, including human-directed aggression. She also provides consultations to shelters across the country where she has evaluated dogs, educated staff and volunteers and continues to be recognized as a key leader in the animal welfare and shelter behavior community where she is sought out for her expertise, compassion, and skill in leading change efforts.

    Prior to working in sheltering, Dot managed a veterinary clinic and worked as a technician where she developed her knowledge and skills in low-stress veterinary handling. Since that time, Dot has taught those techniques in shelters and at veterinary practices across the country.

Certified animal welfare professional
  • Fernando Diaz has over 15 years of experience in the animal care industry, having worked with marine mammals, reptiles, fish, cats, and dogs. He is a Certified Dog Behavior Consultant (CDBC), a Certified Shelter Behavior Specialist (CSBS) with the International Association of Animal Behavior Consultants (IAABC), and a certified Professional Dog Trainer (CPDT-KA) with the Certification Council for Professional Dog Trainers (CCPDT). Additionally, he is a professional member of the Association of Professional Dog Trainers (APDT).

    Fernando has served as a board member-at-large for the International Association of Animal Behavior Consultants (IAABC) and most recently as President of the Board of Directors for Shelter Playgroup Alliance (SPA).

    Fernando is experienced in developing education and support for animal welfare professionals and organizations, helping to improve processes and create career pathways for professionals interested in behavior. He has in-depth knowledge of developing best practice guidelines and has co-authored a publication on assessing and managing safe canine behavior.

Customer Reviews

  • Gave me some great tips that really helped me with my dog's fear aggression. Not only worked with my dog, but worked with me as well so I could continue training successfully on my own. Would definitely use Fernando again if needed!

    Anna Miller

  • Fernando made himself available to consult with me and my cat, Gizmo, remotely to help with his new behavior issues. He asked about Gizmo, our daily habits, changes in his environment—all the questions. Fernando was able to give me some great tips and homework to do. Gizmo started to show some improvement within days and continued to improve. With all that said, his ability to educate me, a lifelong cat owner, without any sense of shaming, was the most impactful and very much appreciated.

    Agnes Cummings

  • Fernando is amazing! We have a great dane that was being unruly and using his size to take advantage of situations. Fernando helped us understand our dog's body language and also how to anticipate his actions based on the circumstances happening around him. After three sessions I seen tremendous improvement in Roscoe's behavior and my confidence. I would still be taking classes from Fernando if he had not moved! I wish him much success and know that any client that uses him will be happy with the results as long as they match his efforts and take his sound advice!

    Katrina Pearl

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